our services

We are available to help you get the most out of your collected data.
Our experts will be able to support you in:
• Working with the HiPSter and the dashboard
• The placement and maintenance of the sensors
• Interpretation of the data and player feedback
• To determine the right actions regarding your data, local circumstances, and possible games or events. ​

Frequently Asked Questions

Here are some answers to the questions we receive the most about our services.
If we missed anything, please do not hesitate to contact us. We’ll be happy to help

We understand you might need help getting started with a new device like this. We offer you free unlimited online support from our specialized team. The HiPSter comes with an extensive user manual, and below on this page are tutorial instruction videos on how to perform each of the 6 measurements correctly. If you have any other questions or need help, don’t hesitate to contact us.

Holland Innovative grants a guarantee on the soundness of the materials used and the functionality of its products during the guarantee period of 3 years. During the warranty period, Holland Innovative will bear the costs of all repairs arising from regular use unless the repair is explicitly excluded from this warranty, for example, but not limited to malfunction caused by other than normal use as described in the user manual.

Would you like to see a demonstration or maybe get a quick scan of your pitch? Please feel free to contact us. We are here for you in case of any questions, suggestions, or remarks.

As a field manager, you want to provide your sports team a pitch that meets their needs to achieve the best possible results. But perhaps more importantly, the pitch must be saved. Many injuries can be related to poor pitch conditions, and when you are in control, you can prevent this from happening. Now you know precisely which values should be met to assure a pitch that your team needs.

In addition, having an objective picture of your pitch’s state helps you communicate with important stakeholders and/or the sports team. We help you to get rid of that gut feeling.

Our solutions will help you to realize a proactive way of working based on facts. By doing so, you can:
– Save costs and materials
– Achieve better results

When you are an experienced user of the HiPSter, you will be able to measure your pitch in around 60 minutes. This is based on measuring 7 locations which will give you a good impression of the state of the pitch.

Only the rotational resistance test will cause minor damage to your pitch. We designed this measurement tool to cause less damage than usual without compromising measurement accuracy.
All the other measurements will not cause any damage at all!

No, calibration of the measuring tools is already done before delivery. The performance of your HiPSter is checked remotely by our service engineers. As soon as its performance starts to deviate, we will undertake action. In this way, we always provide you with reliable data.

The only thing you will have to do is to perform two tests on a flat concrete surface before measuring your pitch. These tests are:
– Ball rebound, adjust the ball pressure to assure the correct rebound height.
– Impact test to control the operation of this apparatus.

More information will be provided in the measurement instructions.

It is not needed to clean the HiPSter. If required, any grass clippings or other debris can be brushed off with a brush.

More information will be provided in the supplied manual.

You should store the HiPSter in a dry and sheltered space. Prevent the apparatus from being stored in extreme temperatures (both high and low) or very humid areas.

Access to a power outlet is also useful when the apparatus is low in battery.

More information can be found in the included HiPSter manual, our Hi Sports website, or by contacting our experts via the contact menu.

The results will have the same reliability. The only difference is that with the HiPSter, you can perform the measurements by yourself.

The device is intended to measure various performance parameters of a natural grass pitch in accordance with FIFA’s specifications. These are described in the “FIFA QUALITY PROGRAMME FOR NATURAL PLAYING SURFACES” (October 2021 edition, version 1.0).

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Meet the Expert

Joep van Cranenbroek is our agronomist. With a degree in Applied Biology and Data Science, Joep specializes in growing and measuring natural grass pitches.
Joep is a course leader and lecturer at HAS University. The primary university for specialized natural turfgrass education in the Netherlands. [linkedin Joep]

Education

The following education is offered to you in collaboration with HAS University Den Bosch in the Netherlands.
These trainings are currently offered in Dutch but can also be made available in other languages or in-company training.

Training Head- (and assistant) greenkeeper

In this training, you will learn the basic skills needed to draw up a management and work plan for golf courses or training grounds. Financial preconditions play a vital role in this: after all, as the head greenkeeper, you bear responsibility. You learn to calculate costs, draw up hourly budgets and assess quotations. You gain more insight into what is going on with commercial jobs, association jobs, and with a contractor of outsourced work.

Duration:5 months (10 days)
Start:4-10-2023
Costs: € 3075,-
More information:      HAS University
Training – Expert natural turfgrass

The grass doesn’t always have to be greener than the neighbors, but you need expert knowledge. You need fundamental knowledge about soil, water, and grass for good construction and effective maintenance of sports fields or golf courses. The Expert Natural Grass training teaches you how to monitor quality and take the proper measures in the event of problems.

Duration:2 months (8 days)
Start:3-10-2023
Costs: € 4070,-
More information:     HAS University